[Resolved] Idea Cellular — deduction of charge without any service

girish bakoliya

Address:

Kpori, kopri colony, Thane, Maharashtra, 400603

Deduction of recharge
Idea company call me i receive the call after ivr start but i am immediately cut the phone but company charge me 5 rs, than i call customer care thay are say you will give the permission by a popup but i naver give any permission, i ask the lady you will provide me the details on my mail she say i cant provide you but can raise a complaint regarding this matter. It means idea company charge the amount without any permission for customer. Detuct the amount from many people it is fraud done by idea company.

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Mar 29, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2020

Idea Cellular Customer Care's response Dear Customer,

As per our record, we've informed you that your concern has been raised under[protected] is in progress and expected date for the complaint is 28/02/2020 & we will get back to you at the earliest.

Regards,
Prajakta