Idea Cellular — Deduction of rs. 35

Address:Srinagar, Jammu and Kashmir

My mob. No. Is [protected]. Today 35 rs. Is deducted from my account for video talkies service. I was just searching something on google. what i clicked cant explain. Also i deactivated the service by sending sms. Also spoke to 198 representative. She told me that there is no refund. Idea cellular has to refund my 35 rs. and be candid to customer. Please refund my 35 rs. as soon as possible.
Was this information helpful?
No (0)
Yes (0)
Idea Cellular customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer

We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the VAS plan assigned. For further assistance kindly contact our Idea customer care helpline.

Thanks & Regards
Customer Care Idea Cellular
My mob. No. Is [protected]. Yesterday 35 rs. Is deducted from my account for video talkies service. I was just searching something on google. what i clicked cant explain. Also i deactivated the service by sending sms. Also spoke to 198 representative. She told me that there is no refund. Idea cellular has to refund my 35 rs. and be candid to customer.
Please refund my 35 rs. as soon as possible.
My mob. No. Is [protected]. Yesterday; 35 rs. Is deducted from my account for video talkies service. I was just searching something on google. what i clicked cant explain. Also i deactivated the service by sending sms. Also spoke to 198 representative. She told me that there is no refund. Idea cellular has to refund my 35 rs. and be candid to customer.
Please refund my 35 rs. as soon as possible.
Dear Customer,

We tried contacting you on your Idea number but we couldn't reach you.Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care Idea Cellular
Contact me on Saturday (07 Feb) at 8 pm

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16712
    Pending
    793
    Resolved
    9871
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information