[Resolved] Idea Cellular — delay in conversion to postpaid

Anubha MP

from Rajura, Maharashtra

Address:

Ahmednagar, Maharashtra, 414102

I had requested for prepaid to postpaid conversion of number [protected] in April. The number is still Not converted to postpaid. on top of that The number is deactivated. I have gone to idea centre in pathardi ahmednagar atleast 10 times. The connection is in the name of Pooja Atram. The number was linked to all the bank accounts. All the online transactions are getting hamperes.

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Jul 18, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2019

Idea Cellular Customer Care's response Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.

Regards,
Prajakta

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Comments

Diljaan

from Chima, Punjab

I want to know that my idea number registration details and on which proof it is working

Diljaan's reply, Jun 8, 2019

Let me know the proof and identity of my idea sim card

Idea Cellular Customer Care's response, Jun 15, 2019

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta