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[Resolved]  Idea Cellular — delay in conversion to postpaid

I had requested for prepaid to postpaid conversion of number [protected] in April. The number is still Not converted to postpaid. on top of that The number is deactivated. I have gone to idea centre in pathardi ahmednagar atleast 10 times. The connection is in the name of Pooja Atram. The number was linked to all the bank accounts. All the online transactions are getting hamperes.
Complaint marked as Resolved 2019-07-18 03:16:44

Complaint Status


[Jun 13, 2019] Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Idea Cellular Customer Care's response Jun 17, 2019
Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.

Regards,
Prajakta
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I want to know that my idea number registration details and on which proof it is working
Diljaan's reply, Jun 8, 2019
Let me know the proof and identity of my idea sim card
Idea Cellular Customer Care's response, Jun 15, 2019
Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further. 

Regards,
Prajakta

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    location
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011