[Resolved]  Idea Cellular — delay in getting mnp from another company to idea

Address:9, Wardhaman Nagar, Nagpur- 440008, Nagpur, Maharashtra, 4400008

We have submitted a number for porting on May 10th to your Nagpur franchisee (CA Road) with all relevant documents. We have paid the bill plus some amount more to the current service provider. Even after one month, your store employee says that the job is not done and we have to start the process again with sending for UPC !

Then the billing cycle of the service provider comes and the process will be delayed for payment of pending bill. Till then the process will continue for ant o[censored]PC . The process continues...?

The number given for portability is [protected] and the service provider is Tata Docomo.

What we shall do to come over the fiasco? please suggest.
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Jul 17, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2019
Idea Cellular Customer Care's response
Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist. 

Regards,
Prajakta
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