[Resolved]  Idea Cellular — dialer tone activation

Sir i recharge 43 rs for dailer tone but dialer tone is not activate on my number i try to much time with the help of costumer care but they fail so please activate my dialer tone as soon as possible i have already do song selection procedure so pleas do fast precess i recharge 15 oct 2019 via online payment i call again and again to customer care they only tell one think all time i do all ways but not success i want my money refund or set the dialer tone thats its
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Nov 29, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2019
Idea Cellular Customer Care's response
Dear Customer,

As per our recent communication, you don't have enough balance in your main balance. To make things right for you, please maintain some minimum balance of Rs.40 in your account so that your value added service will get activated without any inconvenience.

Regards,
Prajakta
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