[Resolved] Idea Cellular — didn't receive service after recharge

[Resolved] Idea Cellular — didn't receive service after recharge

M mNiAS@14 from Mumbai, Maharashtra

I have a complaint against a recharge. Previous night (12 April, 2019) around 7:21 pm, I recharged my number [protected] with 12/- from paytm wallet. I asked 3 different egents though live chat. They confirmed me that my recharge was successful. But I didn't receive any massege from IKIdea after recharge. Even when I'm checking blance using 1214*51#(as referred by the egents), it is showing invalid request. I want my money back or SMS service should be started right now. Was this information helpful? No (1) Yes (0)
May 20, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Apr 19, 2019 Idea Cellular Customer Care's response Dear Customer, As per our recent communication, we've informed you that the mentioned recharge has been credited successfully in your account. Regards, Lakshmi
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