[Resolved] Idea Cellular — disconnected our corporate postpaid connection without any proper intimation.

Bhargav Kondaveeti

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500081
Website:	www.ideacellular.com

We are having a corporate postpaid connection with a total of 15 mobile numbers. One day we got a message
"dear customer, your request for barring is registered and would be actioned within 6 hrs. Through communication idc[protected] thank you."
Without any request for barring how they can disconnect our connections.
We have faced a huge loss because of this issue, who is going to pay!
Kindly take necessary action asap!

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Oct 20, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2018

Idea Cellular Customer Care's response Dear Customer,

As per our communication, we've informed you that the mentioned number has been barred due to telemarketing/ commercial usage. Hence, we request you to mark an e-mail on [protected]@trai.gov.in for further assistance on the same.

Regards,
Prajakta