[Resolved] Idea Cellular — Discrepancy in bills

sethuvinit

from Ernakulam, Kerala

Address:

Ernakulam, Kerala, 682001

Dear sir,
My idea no. Is [protected]. I have using this since last one year. But since last few months i have charged rs. 50-100 additional amount for something which i have not used. But this month some additional charges of rs. 500.00 plus have been charged on me. On inquiry the idea rep said that i used extra data, which is not at all correct. Now they have closed my complain. I reached the appellate authority but in vain. Now this is my last hope. Plz take the necessary action.

Ragards

Vinid kumar

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Sep 4, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2016

Idea Cellular Customer Care's response Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Aug 04, 2016

Idea Cellular Customer Care's response Dear Customer,

As per your telecon with our customer service associate on 04th Aug 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular