[Resolved] Idea Cellular — excess payment charged | |||
Idea Cellular has charged my mobile number double the actual bill amount saying that I used data beyond the limits which is not right. I ported to Reliance Jio within 3 days of bill payment which was my last billing cycle and now the excess amount bill is sent to me with double the monthly rental. Even after writing so many email I got no satisfactory reply from the company. Now they made me pay the amount saying that will stop the service of my number which is my primary number. Was this information helpful? | |||
Jan 28, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 27, 2017 Idea Cellular Customer Care's response Dear Customer, Apology for the inconvenience caused. As checked, the bill is generated as per your plan, hence we express our inability to provide waiver for the same.Please get back to us for further assistance. Regards, Neha | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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