[Resolved] Idea Cellular — excessively charged for a number 055315 call which cannot be dialed | |||||
Hi, I am Suraj Karad, from Pune maharashtra and, My postpaid idea number was [protected] Maharashtra circle, now I've ported into Reliance Jio due to Idea's SCAM. Idea cellular is doing some sort of scam to get money easily from its postpaid customers by adding some entry about dialed number 055315, which cannot be dialed and making money like 10 rupees per minute. I am charged rs 90 unfairly which is very wrong, their customer support is also bad, they don't help you, and they won't take your complaint seriously. Similar things are happening around to many people (Idea postpaid customers), if you search google only a number 055315 then you will see results that idea cellular is charging for some number 055315 which you cannot dial but they will add it to your postpaid bill and they will add any amount excessively to your regular bill and make money fraudulently. I can bet that this is idea's SCAM number using it Idea is making money. A bill screenshot is attached in support. Its best to have any other operator than Idea because idea also changed my postpaid plan automatically to some plan which they used for charging me higher calling rate while during this time period. Now I have paid excess amount and I have ported into Reliance jio where JioPhone is offering me unlimited calls in only Rs.49 monthly to any network without any condition that idea was imposing on postpaid customers and I am very happy now with reliance JIo. Was this information helpful? | |||||
Aug 24, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jul 22, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. We tried reaching you on your provided contact number, but couldn't get through. Hence, we request you to share us your alternate contact number along with your convenient date & time to contact you for your concern. Regards, Neha | |||||
Add a Comment | |||||
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
Post your Comment