[Resolved]  Idea Cellular — excessively charged for a number 055315 call which cannot be dialed

Address:411038
Website:www.ideacellular.com

Hi, I am Suraj Karad, from Pune maharashtra and,
My postpaid idea number was [protected] Maharashtra circle, now I've ported into Reliance Jio due to Idea's SCAM.
Idea cellular is doing some sort of scam to get money easily from its postpaid customers by adding some entry about dialed number 055315, which cannot be dialed and making money like 10 rupees per minute.
I am charged rs 90 unfairly which is very wrong, their customer support is also bad, they don't help you, and they won't take your complaint seriously.
Similar things are happening around to many people (Idea postpaid customers), if you search google only a number 055315 then you will see results that idea cellular is charging for some number 055315 which you cannot dial but they will add it to your postpaid bill and they will add any amount excessively to your regular bill and make money fraudulently. I can bet that this is idea's SCAM number using it Idea is making money. A bill screenshot is attached in support. Its best to have any other operator than Idea because idea also changed my postpaid plan automatically to some plan which they used for charging me higher calling rate while during this time period. Now I have paid excess amount and I have ported into Reliance jio where JioPhone is offering me unlimited calls in only Rs.49 monthly to any network without any condition that idea was imposing on postpaid customers and I am very happy now with reliance JIo.
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Aug 24, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Jun 14, 2018
Updated by Suraj Karad
Idea Cellular — excessively charging postpaid customers for a number 055315 call which cannot be dialed

Hi, I am Suraj Karad, from Pune maharashtra.

My postpaid idea number was [protected] Maharashtra circle, now I've ported into Reliance Jio due to Idea's SCAM.

Idea cellular is doing some sort of scam to get money easily from its postpaid customers by adding some entry about dialed number 055315, which cannot be dialed and making money like 10 rupees per minute.
I am charged rs 90 unfairly which is very wrong, their customer support is also bad, they don't help you, and they won't take your complaint seriously.

Similar things are happening around to many people (Idea postpaid customers), if you search google only a number 055315 then you will see results that idea cellular is charging for some number 055315 which you cannot dial but they will add it to your postpaid bill and they will add any amount excessively to your regular bill and make money fraudulently. I can bet that this is idea's SCAM number using it Idea is making money. A bill screenshot is attached in support. Its best to have any other operator than Idea because idea also changed my postpaid plan automatically to some plan which they used for charging me higher calling rate while during this time period. Now I have paid excess amount and I have ported into Reliance jio where JioPhone is offering me unlimited calls in only Rs.49 monthly to any network without any condition that idea was imposing on postpaid customers and I am very happy now with reliance JIo.

my alternate contact number for contacting me is [protected] (Reliance Jio). My name is Suraj Karad and my email id is: [protected]@gmail.com.

I have ported my all 5 idea addon postpaid connection numbers to Reliance Jio because of Idea SCAM.

I am sharing my contact so that Idea can contact me to settle excessively billed amount by giving me refund.

Verified Support
Jul 22, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. We tried reaching you on your provided contact number, but couldn't get through. Hence, we request you to share us your alternate contact number along with your convenient date & time to contact you for your concern.

Regards,
Neha
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