Idea Cellular — false deduction of balance

Address:Agra, Uttar Pradesh

My amount of rs 49 got deducted on 16 march ...hve tried to talk to customer care executive bt they r always bsy...hve got about 15 voice call recording as an evidence would attach here if option available..its the 3 time that m facing this trouble of false deduction in last 15 days...though i got refund for previous two deduction bt this time its been 3 days m continously trying bt call nt even connected...so dat i can ask for refund...and today call connected and when i told them my problem they told me that thier policy of refund is same day + next day and after that they can't refund...my question is that i[censored]r executive r bsy then its nt my problem...and without my prior consent who u r to deduct my balance on name of any service...and y u r actually trying n trying to deduct my amount...its hard earned money ...u should nt do this ...u need to refund it and apologise as well ...its ur duty to check ..and i[censored] don't want to refund then u can be a begger ...its india my friend and don worry u can get much lot from this kind of fraud...
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    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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