[Resolved] Idea Cellular — flash 0 messages

Satya1990

Address:

Hyderabad, Andhra Pradesh

Hi Team, I am receiving the flash 0 messages and make me irritate. I contacted the customer care and followed all the instructions but my issue not resolved. Hence Kindly requesting you to give me a solution on this.

Note: Idea flash option not available in idea power. Hence I could not deactivate those flash messages from idea power.

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Mar 23, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2019

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, we have escalated your concern to our respective team. Our team will get back to you for further assistance.

Regards,
Lakshmi

Feb 24, 2019

Updated by Satya1990 Issue hasn't been resolved and no update as well

Apr 22, 2019

Updated by Satya1990 Dear Idea

This is not at all fair on your part to have done like this. I got only one call from idea and they said they will check and come back to me. So far no update and no call from idea team. Here its mentioned as informed to customer and resolved the complaint. If you really called me and resolved the complaint with my notice. Could you please submit the proofs for the same.

@ Consumer team: Need your kind intervention and address the issue as far as.