[Resolved]  Idea Cellular — for activation of my idea no [protected]

Address:231217
Website:www.ideacellular.com

I wish to complain about your renukoot (Up) idea office.

I am complaining because they not activate my idea no. [protected] which is lying there from one month. To resolve this problem i would like you to kindly arrange to active my service as i already talked with them of rs. 179/- (Prepaid).

I have been customer maximum over 5 years, now i changed same it from postpaid to prepaid, but unfortunately i have to face such problem. For your kind information i was not here due to any of my business problem so they said it will be active again with postpaid service and i do want it again restart now. I have another number of idea postpaid [protected] which is running presently.

Therefore, i only request to you kindly talk over this with your renukoot branch staff and arrange to active my no. With prepaid service.

I look forward to hearing from you as soon as possible to resolve this problem. You may be contacted at the below address and phone number.
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Apr 30, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2018
Idea Cellular Customer Care's response
Dear Customer,

We regret for the inconvenience caused. We request you to share us the complete Idea Store address you've visited for your migration concern that is postpaid to prepaid connection along with the pincode and the customer care executive name to assist you further.

Regards,
Lavina
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