[Resolved]  Idea Cellular — For blocking sim mob. no. [protected] without any reason

Address:Bharatpur, Rajasthan, 321001

Sir,
It is submitted I am your regular customer from a long time but my sim of Mobile No. [protected] has been blocked not only without information but also any appropriate reason. owing to blocking my sim I am unable to send and receiving information. So, please regularize my above blocking sim.

Thanking you,

Riban Dubey
Bharatpur
Mob. [protected]
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Sep 8, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2016
Idea Cellular Customer Care's response
Dear Customer,

We regret the unpleasant experience. Kindly provide your Idea mobile number and alternate contact details, so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
Verified Support
Aug 02, 2016
Idea Cellular Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Verified Support
Aug 02, 2016
Idea Cellular Customer Care's response
Dear Customer,

We regret the inconvenience caused. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular
Verified Support
Aug 05, 2016
Idea Cellular Customer Care's response
Dear Customer,

We wish to inform you that the matter is currently being followed up and our concern team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Verified Support
Aug 08, 2016
Idea Cellular Customer Care's response
Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Complaint comments 

Comments

Sir,
It is submitted I am your regular customer from a long time but my sim of Mobile No. [protected] has been blocked not only without information but also any appropriate reason. owing to blocking my sim I am unable to send and receiving information. So, please regularize my above blocking sim.

My Alternate Mobile No. is [protected].

Thanking you,

Riban Dubey
Bharatpur
Mob. [protected]; [protected]

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