[Resolved] Idea Cellular — Fraud call received | |||
Sir, I have received a phone call from num +91 [protected] saying that my payback reward points are expired and i can get cash back of rs. 12785/- adjusted against my reward points for shopping. They asked for my credit card details such as my date of birth and 16 digit card number. I was suspicious and asked how could i believe it. They mentioned to send the otp. Then they asked for my credit card no. & cvv and informed that 4785/- will be credited immediately. After providing otp 3 transactions were done and in 10 minutes i got to know that it was for fraudulently spending money from my credit card. The transaction was for idea cell-billdesk mumbai in. Request you not to settle the transactions as its a fraudulent one. 12/06/2017 idea cell-billdesk mumbai in 4, 987 was spent on your icici credit card 12/06/2017 idea cell-billdesk mumbai in 4, 920 was spent on your icici credit card 12/06/2017 idea cell-billdesk mumbai in 4, 985 was spent on your icici credit card Request you to cancel this transaction and refund my money at the earliest Kavita vazirani [protected]@gmail.com Was this information helpful? | |||
Jul 26, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jun 25, 2017 Idea Cellular Customer Care's response Dear Kavita, We are sorry for the inconvenience caused to you. We would like to inform you that refund process is 7 working days it will be credited back to account. Regards, Vicky | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Kindly don't process this amount.
Request you not to settle the transactions as its a fraudulent one. Kindly cancel this transaction and refund my money at the earliest.
You call me at : [protected]