[Resolved] Idea Cellular — fraud idea services. please don't use idea services. | |||
This is kamalakarr. Contact num is [protected]. I have ported my existing reliance connection [protected] to idea sim. After 7 days my number was activated successfully. Before connection your executive told some story sir, our network is this our network is that, unlimited calls, daily 1 gb net and no roaming charges (Especially a lady mentioned outgoing and incoming calls). We have so many offers. Said please use our network. We give this much offers. 2nd story after activation saying that, a person called saying about plan details. 800 mins free, after 800 mins charges applicable, & only 1 gb internet. So, i called to customer care, i gave 3 times complaint about the situation. But cleverly they closed without any information. One lady called and said i will raise a complaint but finally not received any information about complaint. This is your service. Finally i spoke with sirisha Told (Escalation department). Arguing like anything. Finally you people disconnected my services. Due to wrong information i got 850/- rs bill. This is the way you people are maintaining your services. Squeezing from the customers pocket. Trying to raise a complaint but wantedly your executive # are disconnecting the calls. I will promote this information in social media. I will not pay the extra charges. I will promote like anything. You people are playing with customers. #. Lady executives are also behaving like... Nonsense. I am going to promote this incident through social media Was this information helpful? | |||
Feb 7, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jan 05, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. As checked, the bill has been generated accordingly as per your plan, pack and usage charges. Also, we would like to inform you that your dues has been cleared from your end. Regards, Lavina | |||
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Is there any site where we complaint against IDEA FRAUD AGENT & IDEA SERVICES?
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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