[Resolved]  Idea Cellular — fraud with bill

Address:Pune, Maharashtra, 411041

I currently port in another network, before port, i was visited in idea store in dhayri/sinhgad road, pune for clear and confirm pending amount but i get information that there is no bill pending. Why bill is coming again from idea. Idea store executive told me that there is no due bill on your number all is cleared and you can port in another network then why idea give this fraud and harassment services.??? Also from idea side they give me 20gb data regular and +10gb promo pack but that time they never give me 10 they just cheat customer they have no proper plan coverage issue also executive not trained and
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Mar 16, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2019
Idea Cellular Customer Care's response
Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.   

Regards,
Prajakta
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