[Resolved] Idea Cellular — fraudulent transaction

Aniket Nigam

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411014

Hi idea team,

The same incident happened with me today. I have received a call from stranger number ([protected]) and they asked my debit card and credit card details and they have done 4 transactions (Rs. 4785 each) worth of rs 19, 140 between 17:20 and 17:30 today (20/07/2017)

Please find the transaction details below

1. Pur/ideamoney/mumbai/seq no 183500
2. Pur/ideamoney/mumbai/seq no 185145
3. Pur/ideamoney/mumbai/seq no 182356
4. Pur/ideamoney/mumbai/seq no 180638

I request to please refund the amount and do the needful.

You can get in touch with me on my number [protected]/[protected]

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Aug 29, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Jul 20, 2017

Updated by Aniket Nigam The same thing happened with my credit card also. There were 3 fake transactions done (Rs. 4785 each) accounting to a total Rs. 14, 355.00 on the name of IDEA-CELL-BILLDESK today only between same time frame.

Verified Support

Jul 29, 2017

Idea Cellular Customer Care's response Dear Customer,
Sorry for the inconvenience caused. We would like to inform you that we never ask for such details. Will request you to call on 55400 or [protected] for your concern related to Idea money.
Regards,
Rajat.