[Resolved]  Idea Cellular — harassment after clearing the bill

Address:560029

Hi all
My name is pratik g bharati i use to use idea number [protected],
In the month of jan i requested for port option and my bill was 550 rs and i have made bill payment of 600 rs, to be specfic my plan was 499 plan with no roming charges,
I was in chennai and suddenly my nuber got ported to airtel i have started using airtel number, but i recieved a mail next month in the month of march idea bill of 1943 rs???
They have charged me roming charges of 943 rs.
After so many followups with idea payment guys i refused to pay and they asked me to pay the amount of 1200 rs,
And on[protected] i have made payment of 1200 rs.

Now today on[protected] i got the call from delhi number :[protected] on true caller its mentioned as delhi court, asking me to remaning 743 rs, and they thertened me to file the ase in the court.
I said i will fight legealy, for this they said ok,... But now they are calling my friends and relatives and asking that i have nit paid my bill they are filing a case against me for 25, 000 rs.

Is this the way legal depeartement works.
I will not pay a single rs let me spend any amount i will file a harshment case against them,
And more over i have all the screen shots payment details my bills,
And call recordings of the persons who spoke with me.

Kindly let me know how shall i take it forward.
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Aug 21, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2018
Idea Cellular Customer Care's response
Dear Customer,

As per recent communication, kindly share the screenshot of the messege that you have received from idea with regards to negotiation of the bill so that we can escalate your concern to our team.

Regards,
Neha
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