[Resolved] Idea Cellular — harassment by company | |
Calling agents use on customers... Fyi.. Your agents call up my entire family and friends circle spreading false information.. Saying that everyone are witness in a case and shall be liable for legal case and on other instance an agent of yours says that i have done a fraud in a company... On other instance she says that they are tracking us... And today all of a sudden ur agent calls all my friends nd family and uses foul language trust me really foul... This is not acceptable.. There can be heart patients or sensitive people.. And all of a sudden i[censored]r agent calls them up and says that they have a legal case against them in delhi court then imagine... A person can really get a heart attack... This ís a serious crime and is really an unethical practice... I have been knowing that idea telecom is one of the best service provider here but after what your collection agents harassed my family i have lost trust in idea... Ps. The call was for the payment of 500 rs which i have already paid through a collection agent months ago for an idea no [protected]... I have call recordings of the conversation... Trust me if your agent had spoken to me in a professional manner i would not have mind to make another payment... A sincere request of mine... Your agents are harassing every day... I request idea telecom to sort this out and teach your agents to behave professionally... I believe idea telecom will sort this matter asap... Was this information helpful? | |
Mar 24, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Feb 21, 2019 Idea Cellular Customer Care's response Dear Customer, We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist. Regards, Prajakta | |
2 Comments | |
Comments
Operator Ref No -GJ[protected]
Wrong Mobile No recharged- [protected]
Correct Mobile No - [protected]
Paytm order No -[protected]
Recharge Date - 8 Feb. 2018
Recharge Time - 01:52 p.m
Operator Name -Idea
Wrong Mobile No recharged- [protected]
Correct Mobile No - [protected]
Paytm order No -[protected]
Recharge Date - 8 Feb. 2018
Recharge Time - 01:52 p.m
Operator Name -Idea
Idea Cellular Customer Care's response, Feb 25, 2019
Verified Support
Dear Customer,
We tried reaching you on the provided contact number but she's not the concerned person. Hence, we request you to share us your appropriate alternate contact number along with convenient date and time in order to assist you further.
Regards,
Lakshmi
We tried reaching you on the provided contact number but she's not the concerned person. Hence, we request you to share us your appropriate alternate contact number along with convenient date and time in order to assist you further.
Regards,
Lakshmi
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
Pls, Close my Idea Sim number given as [protected], because I have Lost my Mobile in Sonia Vihar Pusta 2 market on 14 feb 2019 this Thursday.
So, request you to please close my sim as soon as possible to avoid any misuse.
My Details are given below.
Name - Rabina Singh
Mobile No - [protected]
As per our recent communication, we request you to kindly visit nearest idea store for the same. For further assistance, kindly contact us on 12345 or 198.
Regards,
Prajakta