[Resolved]  Idea Cellular — harassment by idea care center personal

Address:Jammu, Jammu and Kashmir

On 25 aug 2017 a mnp request from reliance to idea submitted by me with the relevant document four passport photograph and 60 rupees to m/s impax automations, shivaji chowk, guru nanak nagar, jammu, jammu and kashmir 180004. After one week i received a call from [protected] an idea care person that my i'd proof is not as per her requirements and i resolved his query. After one month when i called idea care center they told that there is same another problem in my document and they can not process my request for mnp between it my mnp code two time expired and they told me to generate mnp code for third time and submission of i'd proof for third time otherwise they will not activate my number. Then they sent a person to collect the i'd from me the person called me at a place told by him when i reached there he told me : ab m dusri jagah chala gaya hu tu idher aakr apni i'd jama kr ager tujhe apna no activate krwana h to. After that he gone from there. I told idea center that i will go to consumer court they told me : jaha jana h jao. Now three month has gone and they are simply wasting my time day by day and they not returning my photo graph and money back to me. Please do needful.
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Dec 1, 2017
Complaint marked as Resolved 
No step has been taken for resolve the problem.
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2017
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue.

Regards,
Lavina
Dec 05, 2017
Updated by Suresh Pantaula
[protected] my reliance no which I want to port in idea and I already generate two time MNP code for same no. But no action taken by idea personal.
Verified Support
Dec 24, 2017
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue.

Regards,
Neha
Dec 26, 2017
Updated by Suresh Pantaula
[protected] my Reliance no .which I want to port in Idea.
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