[Resolved]  Idea Cellular — harassment by idea employees.

Address:110017
Website:www.ideacellular.com

I have raised thousands of concerns regarding services about idea network when i was using the same. Without any
Solution to those issues not being bothered to hear the complaints idea disconnected my connection.
I m receiving calls from the telecallers and despite explaining all the issues to them again n again no action has been
Taken.
Even i have conveyed the same issues over whatsapp to one of idea employee but to no avail.
As i have mentioned earlier, i am willing to pay my dues if all my questions are answered by idea and the time and peace
Of mind i have lost should be returned.

I was getting abusive calls from idea representative then i mailed them about the scenario and calls stopped. Now, i am getting threating calls from someone who use to say that he is from karkadooma court and i am going to be arrested, upon asking the reason he states nothing and provides me a number to talk to.

I had discussions with more than 30+ idea executives but no one helped me in this case.
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Aug 22, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2018
Idea Cellular Customer Care's response
Dear Customer,

As per recent communication, you've confirmed that as of now you are not getting any calls from idea. Hence, requesting you to check the status for few days and if you still receive any call, please share the customer care representative's name and contact number so that we can escalate your concern to our team.

Regards,
Neha
Complaint comments 

Comments

Dear sir,
my num change is postpaid to prepaid
plz help.my no [[protected]]
Idea Cellular Customer Care's response, Jun 19, 2018
Verified Support
Dear Customer,

To help you with your concern, kindly provide us your appropriate Idea contact number for which you're facing the issue as we're unable to fetch the details for the mentioned number to assist you further.

Regards,
Lavina

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