[Resolved]  Idea Cellular — Harassment and threatening call

Address:Kolkata, West Bengal, 700153
Website:www.ideacellular.com

I recently switched to vodafone postpaid kolkata from idea postpaid kolkata due bad connectivity. Got a call from idea cellular some legal advisor name is advocate shalini from [protected]/[protected] telling me to pay the bill, i told due to some problem im unable to pay the bill currently. Will pay the outstanding within end of this month. She called me on 24/03/17 and today 25/03/17 a sms from [protected] came as a case against my [protected] mobile number has been opened and i have a hearing on tishazari court complex delhi 27/03/17 court no-2 which has ben also cc to civil court kolkata.

I didn't get it what threating call is this? Also without getting any case details via post to my residence, i'm getting threatened via sms and also what a super hearing time only 2 days. I lived in kolkata, my connection of mobile operator is in kolkata, but case open at delhi, and i have visit delhi for it? This is totally harrashment.
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May 8, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2017
Idea Cellular Customer Care's response
Hi,

We regret the inconvenience caused to you. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

Regards,
Riya
Verified Support
Mar 26, 2017
Idea Cellular Customer Care's response
Hi,

As per your telecon with our customer service associate on 26th March 2017, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Vishal
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