[Resolved] Idea Cellular — http://192.169.227.190/getimage.aspx?msisdn=[protected]&contentid=95631cce-bf01... stop this stupid messages

Deepa Sadamate

from Mumbai, Maharashtra

Address:

Mumbai, Mumbai City, Maharashtra

On 12 november 2019 i received an sms from a number 51998. This sms has charged rs 8/- without my consent.
It is had a link of web sit in it.
The link is as follows
"http://192.169.227.190/GetImage.aspx?msisdn=[protected]&contentid=95631cce-bf01...⇄
This link contains some stupid images.
I am very angry about this incident.
It would be greatly if this could be stopped and if i can receive my money.

+1 photos

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May 18, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2019

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, we've informed you that you've been charged for WAP service for the given number. Hence, we request you to send a SMS as STOP to 593350 to stop the flash SMS or else you can refer the below given steps to stop the flash service manually from your handset. For further assistance, kindly contact us on 12345 or 198.

Refer to the below given steps to deactivate the Flash SMS:-

- Go to your handset SIM Toolkit
- Click on Idea Flash option
- Tap on Activation
- Click on Deactivate

Regards,
Lakshmi

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Comments

pratik7887

from Mumbai, Maharashtra

This is VAS scam that idea is running to cheat their customers. They are cheaters. Same way they deducted my balance.

Idea Cellular Customer Care's response, Apr 17, 2019

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.

Regards,
Lakshmi

yogendra_ge

from Delhi, Delhi

This is VAS scam that idea is running to cheat their customers. They are cheaters. Same way they deducted my balance a lot of time my number is [protected].custmer care tell me I can't help you and can't refund your money. so I have declared idea cheaters company and now I don't recharge more money .