[Resolved] Idea Cellular — I am complaining about insufficient bill

[Resolved] Idea Cellular — I am complaining about insufficient bill

I Inderjeet Chauhan from Noida, Uttar Pradesh

From last 3-4 months i got email from idea cellular that i have unpaid bill of around 300-400. Now it is 580. I want to know when my number is started there is no bill unless until i am calling or messaging on others. But suddenly they give me bill of approx 99 per month. I m complaining at costumer care number again and again but there is no reply from them And finally they sent me a legal notice to pay that bill. Now what can i do if a cellular company do not reply my complaints and suddenly sent me a legal notice. Please resolve the issue Was this information helpful? No (0) Yes (0)
Feb 23, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jan 20, 2020 Idea Cellular Customer Care's response Dear Customer, As per our record, we've informed you that your concern has been raised under C[protected] is in progress and expected date for the complaint is 22/01/2020 & we will get back to you at the earliest. Regards, Prajakta
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Comments

Varun La

I wrongly recharged the idea number [protected] instead of [protected] for amount rs 399 through paytm on 20/1/2020
so help me to get the amount back

Lavish Paliwal

My issue is when i call to someone, any network i have facing issue of server unreachable & call cut down after 2-3 time call r continue, same problem in outgoing, Please solve my issue.

Idea Cellular Customer Care's response, Jan 21, 2020

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta