Idea Cellular — Payment receipt request declined

Hi,

I am writing to let the world know, idea cellular is denying payment receipt for the post paid bill, which is paid online. No one responds to customer email, including nodal officer (Andhra pradesh circle). Its such a pathetic service. They only offer the transaction reference number, which is of no use to get reimbursement.

The motive behind not providing payment receipt could be, idea is defaulting on tax amount collected illegally? I will take the matter to legal department, if required, as its illegal to deny payment receipt after the payment made.

Reference details:

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