[Resolved] Idea Cellular — I am getting calls from IDea Legal section - new delhi

prakashflemings

from Chennai, Tamil Nadu

Address:

560072

I had received legal recovery notice from SA Associates, Advocates and Solicitor from Bangalore for non payment of Idea bill for Rs.632 against A/c ID[protected] on 20.02.2017.

In this connection I have replied detailed mail for which I have not received any reply from Idea customer/Advocates. Email photo copy attached for your reference

Today I am getting call from [protected] from legal division Delhi to make the payment. I have explained him, but he is not ready to listen. He was threatening me saying that within 4 days police will come and arrest you. He was calling me so many times and for me not able concentrate to my work also. I am really getting irritate from this call.

Since I have already made the payment till the date of cancellation as per their calculation.

I request you to kindly rectify this issue at the earliest.

Thanking You
Regards
Prakash

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Jun 16, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

May 14, 2017

Idea Cellular Customer Care's response Dear Prakash,

We are sorry for the inconvenience caused to you. We totally understand how frustrating this can be and noted your concern. Please allow us some more time to rectify this issue and will revert with an update shortly.

Regards,
Vicky

Verified Support

May 16, 2017

Idea Cellular Customer Care's response Dear Prakash,

As per your telecon with our customer service associate on 16th May 2017, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Shruti