[Resolved]  Idea Cellular — I want my mobile call statement from 19-Sep-16 till 04-Oct-16 mobile no :[protected]

Address:Pune, Maharashtra, 411038

Please provide me my mobile call detailed statement from 19-Sep16 till 04-Oct-16 on my registered email id.
Since in am fearing that my mobile no has been misused for doing the fraud Internet banking transactions(Money Transfer) which I have not done, my SMS's has been hacked, the URN/OTP which was generated during this fraud transaction on 02-Oct-16 2.46 am till 5.19 am from VK-ICICIB and DM-ICICIB on my mobile number was used by the hacker has been used to do this fraud transactions. Also I had received sms's from the unknown mobile no [protected] from 12.26 am to 5.51 am also through which these fraud transaction has been initiated. Please provide me the details of this mobile no.
Please help me in provide me urgently with the detailed log files along with call statement for the period mentioned which i have to provide to Cyber crime cell for registering the case of Hacking/Phising.
Also will request to get my mobile no tested from your network security cell whether is this number is still hacked or with any potential threat.

Thanks
Atisheel S Gupta
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Nov 6, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2016
Idea Cellular Customer Care's response
Hi Atisheel,

Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile or write to email desk at [protected]@idea.adityabirla.com. You can also visit our website, www.ideacellular.com.

Regards,
Esther
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