[Resolved] Idea Cellular — idea balance has been deducted without any prior notice or information. | |||
Hello, I don't know why Vodafone merged with Idea but, Idea have worst services in network connectivity as well as service. I have been charged around 24/- without any information. When I called they say that for service validity. How come you deduct without any intimation or with my permission. This is unacceptable and frustrating. I won't encourage other people to use Idea or either Vodafone as well. Refund me!!! Was this information helpful? | |||
Mar 14, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Feb 11, 2019 Idea Cellular Customer Care's response Dear Customer, Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further. Regards, Lakshmi | |||
 2 Comments | |||
Comments
I am using data pack provide by Idea company . Yesterday i tried to call some one by my mobile no [protected]. I face difficulty to call any one. I noticed that call barring indication was shown on my mobile. It is requested to remove call barring. Thanks.
Idea Cellular Customer Care's response, Feb 16, 2019
Verified Support
Dear Customer,
We tried reaching you on your provided number, but couldn't get through. Hence, we request you to share us your alternate contact number along with your convenient date & time to contact you for your concern.
Regards,
Lakshmi
We tried reaching you on your provided number, but couldn't get through. Hence, we request you to share us your alternate contact number along with your convenient date & time to contact you for your concern.
Regards,
Lakshmi
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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I am really disappointed because this fraud with the customers. Customer care executives do not have satisfactory answers.
Date 06.02.2019
Prakash
Mob.[protected]
Amount. 398
IDEACELL1220803
As per our recent communication, you've confirmed that your concern with regards to recharge has been resolved.
Regards,
Lakshmi