[Resolved] Idea Cellular — idea bill amount

[Resolved] Idea Cellular — idea bill amount

P Pranjal Khedkar

I have ported my numberfrom idea to vodafone. Started the porting process on 21st, which is when my bill gets generated. My number got ported in a week. But idea has sent me a bill of rs. 713. I told idea consumer care to lower the bill. But to no avail. Idea had sent me a notice as following. What should be done? - Notice. No.:- lok/july/idea/44593 Was this information helpful? No (0) Yes (0)
Aug 23, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jul 23, 2018 Idea Cellular Customer Care's response Dear Customer, As per our communication, we've informed you that the bill has been generated accordingly as per your bill plan rental, usage charges, late payment charges & G.S.T. Also, you have confirned thar your concern for billing issue has been resolved as you have cleared the dues of mentioned amount as on 03/07/18. Regards, Neha
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Comments

Sumitkumarsinghsm

from Chandigarh, Chandigarh

They called me to port my sim from Airtel to Idea. They send me executive on the same day ( 9th June 18) with sim card. From last nigh I am not able to dial or receive any call and SMS on my no.

Idea Cellular Customer Care's response, Jun 25, 2018

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lavina