[Resolved]  Idea Cellular — idea bill paid but not processed and debited in bank account

Address:

Pune, Maharashtra, 412105

Dear Team,

I had made a payment of Rs.591.18 to my postpaid mobile number on Idea https://care.ideacellular.com website. Though payment was made and deducted from my bank account, it's not credited to my postpaid mobile number.

Details are below

Transaction Date: 2 Aug 2018
Merchant Name: Idea cellular
Account Number:[protected]

Bank Name: ICICI bank
Payment Type: Net banking

I did not get a Transaction number and also the browser was not redirected to a payment confirmation URL after giving OTP at my Bank link. I had not pressed back or refresh button.

Request to refund the amount to my account.