[Resolved]  Idea Cellular — idea blocked my cell phone number

Hi,
My mobile number was blocked by Idea. On raising a complaint with the Idea customer care, they claimed that the same was booked as per the order of TRAI because I have made some promotional calls.
But I haven't made any such calls. I have been using my number as my personal number for 13 years without making any such calls.
My number has been shutdown and i have contacted idea for the same but they say they cannot help in this case.
I do not know whom to contact now.
This i horrible, my family members cannot contact me nor i can call anyone.