[Resolved] Idea Cellular — Idea forcing me to pay bill for the period of non usage and filed case against me in lok adalat | |||
I got call from number [protected] (Lady who said she is calling from delhi lok adalat - Named priyanka sharma) said that i have not paid due amount of icms - idea cellular - postpaid). The reason i did not paid the bill because i raised a request to deactivate my account on dec-2016 and the service ticket number against it is tct[protected] and the service request is closed.. I never used the idea broadband service from 31-dec-2016 onwards then why i pay the amount which is not charged to me. I have called their customer service representative few times to stop my internet connection and send correct bill. They said dont worry sir if you already raised the complain then ignor the email. Such telecom companies are making fools to customers by forcing their service and threatening them use legal case so that customers should suffer for their wrong doing. Regards Pravin Was this information helpful? | |||
Jul 21, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jun 20, 2017 Idea Cellular Customer Care's response Dear Customer, Sorry for the inconvenience caused. Please write your query on [protected]@idea.adityabirla.com Regards, Sneha. | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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