Idea Cellular — idea is not port out my number

Address:

Bhopal, Madhya Pradesh, 462011

I am process mnp from 4 months.. Idea is rejecting my mnp request 5 timee they r not port out my number and not convert my number in prepaid.. I visited 3 times idea care they r not responding.. I had calling idea customer care they said: i dont know go to idea care.. And also they mailed me i[censored] port out idea deposite 1000 rs..

Pls tell me this is trai rules for mnp process deposite 1000 rs???

1) i am pocess mnp on 24th march 2017
C1-[protected] = rejected without any reason

2) i am process again on 28th march 2017.. Idea reference id is c1-[protected] = this is also rejected without any reason

3) i am process again on 15th april 2017
C1-[protected] = rejected

4) 4th process on 3rd july
C1-[protected] = rejected

5) i visited idea care on 13th july for postapid to prepaid migration
C1-[protected] : this is also rejected

6) process again for mnp on 19th july
C1-[protected] = rejected

My bill is paid and 940 rs credit in idea. I completed 7 months in idea. My postpaid plan is rs 99.

I asked other operators... They said: your mnp is rejected by your curent operator on account of outstanding dues

My amount is 940 credited in idea this fraud companh said outstanding dues

Cosumercomplaints.in pls help me and check screenshots