[Resolved]  Idea Cellular — idea mobile complaint regarding abnormal bill - charged for call which i did not make

Address:

411042

Ref: interaction idea number : 1-1iwkrrog

I have been charged an excessive amount of bill for october cycle. My normal bills is around rs 117 but in october it was rs 890.94. Which is a bill shock for me.
I see there is a charge of rs 720 for below highlighted number (055315) on 21-sep-2018. I did not call this number which is showing 80 mins pulse.
After calling call center they mentioned this is some astrology service. I never called this number.

Could you please raise complaint from my side and revert this charge from my account. Currently my services are stopped and i can not make any calls.

Please revert this at earliest as i am unhappy with this bill since i did not make this call.

Please revert the charge and send me unique porting code (Upc) so that i can change my service provider.

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