Address: | Kamrup Metropolitan, Assam, 781006 | Website: | WWW.IDEACELLULAR.COM |
On 29.04.2017, I have purchase on Myfi router for Rs. 1950/- with a IDEA PLAN 4G_MiFi_2GB_DAY_525 Sim no. [protected]. Accordingly, I was informed that I will get 2 G.B. per day with 4 G. I used it suddenly on 09.05.2017 services on this number stopped. I have taken up the matter with customercare / Idea-gallery / idea on twitter but no resolution. On 22.05.2017, I got the bill and apart from monthly charges, they charged Rs. 3399/- for data usages, while I have used the data less than 2 G.B. per day according to their Bill.
On taking up the matter with their customercare, no resolution is provided and they are trying to defraud me.
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