[Resolved]  Idea Cellular — Idea Netsetter 3G Vs. Phone 3G

Address:Dehradun, Uttarakhand

wow, this is really funny. I have 10 GB post paid pack of 3G services on my Netsetter datacard that I use for internet on number [protected] and have been getting very poor data or no data at times that I really need it. But, when I tether connect my phone 3G internet which is on iDea too, the internet is pretty good. Which means ... for the same location and services idea will allow lower bandwidth for netsetter than the one on the phone. I need my netsetter connection fixed please and don't have a novice tech guy call me asking me to clean my cookies, go to network> register etc which is not the case here. Here's my number to call [protected] and I have three idea accounts in total. This is really frustrating to say the least. Also, please don't try calling at this number [protected] which is used in my netsetter and obviously I can't answer calls there.
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Aug 14, 2020
Complaint marked as Resolved 
Dec 13, 2013
Updated by ashiskharel
Well, the speed is good for a couple of days after I file my complaints and is back to normal crawling speed now. I can barely talk to my clients via Skype and the speed is worst from 7 pm to 10 pm when I need the most. let me know if you guys are not able to do anything about it and will take my services somewhere else. I could loose my job over this.
Complaint comments 

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Dear Customer,

We wish to affirm that your concern has been acknowledged and complaint for GPRS has been initiated with us; under reference number S1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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