[Resolved] Idea Cellular — idea postpaid 4g/3g network service

[Resolved] Idea Cellular — idea postpaid 4g/3g network service

V Vishwas Pathak from Malegaon, Maharashtra

I am idea post paid user with 4g network service. From last about 2 months i am facing severe issues in accessing 4g data network on my postpaid and prepaid mobile numbers. I raise issue and initially they told me issue will be resolved in 7-9 days and now during my today's conversation they said it will take 60-90 days but billing will be continue. Was this information helpful? No (0) Yes (0)
Nov 28, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 28, 2019 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. As per our record, we've informed you that network visit has been done at your location, maximum possible optimization done on serving site. We are trying our best to enhance the network coverage in your region. We would appreciate if you could bear with us while we strengthen the network and improve our services. Regards, Prajakta
Add a Comment	Share
Submit Close