[Resolved] Idea Cellular — idea postpaid porting issue

dskas1993

from Delhi, Delhi

Address:

110033

I got a call from [protected] (Shaumya chaudhary) giving offer to port my number ([protected]) to idea postpaid. I provided her my id and porting code to [protected]@gmail.com. They ported my number to idea 4 days back but they hav delivered the sim to me. At present i am calling them but they are not picking my call. I told them that i will complain to consumer forum, they replied you can complain where ever u want. Please solve the issue as soon as possible.

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Feb 21, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Jan 06, 2018

Updated by dskas1993 I got a call from [protected] (shaumya chaudhary) giving offer to port my number ([protected]) to idea postpaid. i provided her my id and porting code to [protected]@gmail.com. they ported my number to idea 4 days back but they hav not delivered the sim to me. at present i am calling them but they are not picking my call. i told them that i will complain to consumer forum, they replied you can complain where ever u want. please solve the issue as soon as possible.

Verified Support

Jan 18, 2018

Idea Cellular Customer Care's response Dear Customer,

We regret for the inconvenience caused. As checked, the services for the given number is active with us in postpaid connection. For further assistance, kindly contact us on 12345 or 198. Also, we've taken note of your feedback for further improvement of our services.

Regards,
Lavina