[Resolved] Idea Cellular — idea power services and call promo before connecting to a call | |
Idea cellular is charging customers for idea power services which can not be deactivated through compliant at 198 also, and the same situation arises when we don't want to hear caller promo when we call somebody causing waste of 20 seconds each time when we make a voice call. Time is money, we know that, idea is charging money in first problem above and charging time in the later case. Was this information helpful? | |
Dec 29, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Nov 27, 2017 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. In order to resolve your concern we've raised the complaint and the SR number is[protected] and the expected completion date & time is 27/11/2017 05:56:11 PM. Kindly be rest assured that your concern will be resolved within the given timeline. Also, dial *121*46# or else send an SMS that is STOP to 593350 to stop the Idea Power messages. Regards, Lavina | |
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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