[Resolved]  Idea Cellular — Idea pro-ration charges just to make fool of customers.

Address:

Mumbai City, Maharashtra, 400053

I have a plan of Rs. 499 that gives 2.5GB data and these idea guys are so intelligent to keep my credit limit as 599. For the first 3 months, they don't allow changing the credit limit. The total bill goes around Rs. 574 when added the taxes and after few calls and a VAS boom, You outgoing is disabled because you have crossed your credit limit. Where do so intelligent people come from?

Any ways that was not the only problem. The major problem is they charge this Pro-ration charges on the money we actually pay. Last month I activated a Rs. 100 pack for 300Mb 3G data as i required it and a Rs. 154 1GB 2G data after that. I was aware of this being added in my bill.

But here comes their trap, Idea charged only Rs. 64 for the days I used that Rs.154 2G internet pack from 30th Dec, 2016 to 11th January, 2017 and added the Pro-ration charges of Rs. 751 on the complete data I used making my bill rise to Rs. 1627 with the Tax of Rs. 212.

These guys know very well that few customers can do nothing and will have no impact on their business. Rise up folks and let these telecom companies know where they stand without us. Move you and your friends, family and anyone you meet everyday out of idea.

This is how Idea greets their customer Happy New Year. Very Well done Aditya for such service. Now I learned an important business lesson. "Pro-ration".

My number is [protected].