[Resolved]  Idea Cellular — idea sim barred by trai

Address:Chennai, Tamil Nadu

My sim card barred by trai


I'm using idea sim card number [protected]] since 2012. I got one message "your connection would be barred within 48 hrs as per trai guidelines due to promotional activities done from your number without telemarketers registration"
But actually i did't used my sim card for any promotional activities. Everyday i will sent some sms to my friends and relatives. I don't even call often. Without any intimation i got this message. I don't want to lose my number. Kindly help me. Thank u so much...
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Oct 27, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2017
Idea Cellular Customer Care's response
Dear Customer,

As checked, your number is barred from previous operator. We request you to contact your previous operator for the same.

Regards,
Lakshmi.
Sep 26, 2017
Updated by parasuraman R
I have been using only idea network from 2012 to till date, there is no previous operater, !! Wt should i have to do now to get the sim..??
Complaint comments 

Comments

Dear idea cellular
I have not requested for any such service from bluelima. Pls deactivate it an my money should be returned back.
Thanks
Idea Cellular Customer Care's response, Sep 26, 2017
Verified Support
Dear Customer,

Please share Idea contact number, wherein problem persist. We shall get back to you at the earliest with best resolution.

Regards,
Lakshmi.
I have done recharge with rs 404 . But 4g data speed is very slow. I have a 4g set Samsung j2. Video calling not properly done. Please resolve problem or back my money . If my problem is not resolving. I can port my idea sim to another network .. please help me .
Idea Cellular Customer Care's response, Sep 26, 2017
Verified Support
Dear Customer,
Please share Idea contact number, wherein problem persist. We shall get back to you at the earliest with best resolution.
Regards,
Lakshmi.

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