[Resolved]  Idea Cellular — illegally deducted balance twice 100+81 rs

Address:Pathanamthitta, Kerala

Dears,
From my idea number illegally deducted 181rs, notify with sms saying "downloading charge of animation from nazara". But we didn't download any item like that. I communicated with customer care "no benefit". My problem is why idea allowing such third party to deduct money directly without inform by any otp. This is cheating the consumers.. You can see lot of such complient for same thinks for idea cellular in compliant site.. My number is [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 2, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apology for the trouble caused. We have passed the waiver for VAS services which was activated as on 23/12/17. Kindly check the status for the same within 48 hours. If still any issue persists, please let us know so that we can further assist you on the same.

Regards,
Neha
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information