[Resolved] Idea Cellular — im complaining about my very low speed internet since 4 days

Facts Motivation story

Address:

Gokulpeth Nagpur, Nagpur, Maharashtra

My internet is working very very slow like a snail since past 4 days i have to do my work with my mobile but unable to do my work due to this solve this problem soon what to do i want the answer as soon as possible idea intenet is really sucking these days i have tried everything from restarting to do apn settings according to you now solve my problem asap or i am going to port to airtel

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Feb 21, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2020

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta

Verified Support

Jan 19, 2020

Idea Cellular Customer Care's response Dear Customer,

We established the call to you on your provided contact number, but the same was disconnected. However, to help you better in this issue, we need to establish the call to you. Hence, we request you to provide us your convenient time to connect with you and we'll be happy to assist. Also, you can contact with us on 12345 or 198 for any further assistance.

Regards,
Prajakta