[Resolved] Idea Cellular — incoming call and message not receiving | |||
Hello sir/madam, I am having vodafone/idea postpaid number. I am living at maninagar, ahmedabad. I am not getting any incoming call on my number [protected] since 1-oct-19. I called ample number of times to customer care & they always said that your problem has been resolved in 2 hours but this 2 hours neve getting completed at your end. I also tried to change handset, restart mobile plenty of times but couldn’t get success. Without incoming call, i am having so much loss in my work/business. Its really not at all acceptable. From my point of view, you should consider your postpaid customer on priority & give them proper service. Request you to resolve problem at top most priority or escalate on higher level. It seems that it is not possible for you to control the situation and solution then give me the higher authority contact details. Appreciate to consider & reactivate incoming facility at my number on first priority. Please call in my alternate number [protected] for further communication & resolve this problem at the earliest. Regards Was this information helpful? | |||
Nov 13, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 13, 2019 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. As per our record, we've informed you that we are having good coverage in this premises of the area. Kindly verify with another Handset/SIM and check once again. If still you facing this issue please revert. Regards, Prajakta | |||
Add a Comment | |||
63%
Complaints
16712
Pending
793
Resolved
9871
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
Post your Comment