Idea Cellular — international roaming is not working on the uk

Idea Cellular — international roaming is not working on the uk

K Kalyani Homkar Jan 20, 2022 This thread was updated on Jan 20, 2022

I have an idea prepaid sim card with international roaming activated. I live in the uk (London) from the past 2 years. My idea prepaid was working until 1st april 2020 and i received a call on my idea prepaid number from india which worked fine. Suddenly, from 2nd april 2020, the international roaming is stopped. It shows no signal and emergency calls only where it shows network coverage on the phone window. I tried to register the complaint in the idea customer care as well as their call center but no response. Please help as the prepaid idea card which worked for 2years has stopped working in the uk. Are there any settings changes? Was this information helpful? No (0) Yes (2)
Idea Cellular customer support has been notified about the posted complaint.
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Ravi Mene

Exactly same problem with Idea prepaid card in UK, last SMS received on 02 April 2020, since then signal strength zero, have credit, tried contacting Idea have been fobbed off with various vague reasons and possible solution which do not work. Is Idea network a dud on international roaming?
No body knows the answer

tarunk76's reply, Jun 14, 2021

Any updates regarding the problem? Happened with me 3 days ago...

Sandip Sethiya

Jan 20, 2022

Exact same problem with my idea network, it worked absolutely fine for first month in UK...but all of sudden there is no service and I'm not getting manual network signals as well...
Can someone help me with this? I reached out to India idea store over call, they said my account is active with international roaming and it should work in UK...