[Resolved]  Idea Cellular — internet is not coming into my mob no[protected]

Address:	249403
Website:	nil

16.03.2018

Dear idea in-charge
West up, noida

Sub : internet is not coming into my mobile no[protected] in rs 199/- pack of 28 days valid.

As we have taken an plan of rs 199/-pack of idea with call + internet _ 100 sms free on13.01.2018 in my mobile no [protected]. Internet was coming but with very slow speed for an period 10 days. After that now
Interrnet is not coming at all since since 13th jan. I have made an complaint on toll free no, customer care no. My wife went 2-3 times to your idea store at 25, new shopping center at shivalik nagar at bhel haridwar (Uttrakhand) they inform to her that internet will not come at your home
I personally meet sh baber zaidi [ in-charge-store] on 16.03.2018 and inform my problem.
Sir in this regard, i tell you that the behavior of sh zaidi was very rude and bad as he told me" first you go from my seat and stand away or sit. He has not heared my complaint and to told that we can not do any thing in this regards as internet is not coming and may be complaint higher, then we request him please made complaint at call center vide sno. J-[protected]. On your behalf (Idea store).

So we request please examine the case and help me. I am senior citizen of age 72 years and can not run daily for only this work.

Therefore we request to please examine my complaint of internet and solve the problem.

Thanks

K. C. Kapoor