[Resolved] Idea Cellular — internet issue

[Resolved] Idea Cellular — internet issue

N Nikhil kumar shrivastav from Noida, Uttar Pradesh

I'm nikhil shrivastav customer of yours by 2 years, and number [protected] I'm coping with internate issue by long time in evening between 7PM to till 11PM I have also complained many time, but i have not gotten any appropriate response, I request u to find out any solution of internate otherwise i will port that number as soon as possible Kapashera, New Delhi Was this information helpful? No (0) Yes (0)
Aug 21, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jul 16, 2019 Idea Cellular Customer Care's response Dear Customer, As per our recent communication, we would like to inform you that your concern has been raised under SR:[protected] is in progress and accepted date for the complaint is 20/7/2019 & we will get back to you at the earliest. Regards, Prajakta
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Rank Padmam

from Mumbai, Maharashtra

I have recharged an idea no.through online for RS.299.Amount withdrawn from my bank account. Transaction id. is. QSM [protected].kindly do the needful to get the recharge amount to mob. No.[protected]

Idea Cellular Customer Care's response, Jul 17, 2019

Verified Support

Dear Customer,

We established the call to you on your provided contact number, but the same was disconnected. However, to help you better in this issue, we need to establish the call to you. Hence, we request you to provide us your convenient time to connect with you and we'll be happy to assist. Also, you can contact with us on 12345 or 198 for any further assistance.

Regards,
Prajakta