[Resolved] Idea Cellular — internet problem not solved by the company

Vasant Mowade

from Pune, Maharashtra

Address:

Nagpur, Maharashtra, 440009

I have idea cellular 4g sim with 4g mobile and i recharge idear 4g plan but last 10 to 15 days internet not run properly with high speed and network range change. I complaint against this in idea cellular service centre 4 - 5 times but my problem is not solved. My mobile internet speed given by the company is 1-4kb/s. Service executive not solve my problem.

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Jan 19, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2018

Idea Cellular Customer Care's response Dear Customer,

As per our communication, we've raised your network concern under ref. no.[protected] which is expected to be closed by 22/12/2018. Your patience & cooperation is much appreciated while we work on this.

Regards,
Lakshmi