[Resolved]  Idea Cellular — irregular balance deduction

Idea charged me 8rs. For activating vas.
Upon confirming with call centre the respose was that you have been charge because u have clicked on promotional adv flashed on screen.
Even if clicked mistakenly your balance would be deducted immediately without anothr intimation.
Funny thing is even they dont know which vas they have activated, its just money making matter.
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Jan 7, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2018
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.

Regards,
Lakshmi
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