Idea Cellular — irregular balance deduction

 
1 Review
 Sumeet Pate on Dec 6, 2018
Idea charged me 8rs. For activating vas.
Upon confirming with call centre the respose was that you have been charge because u have clicked on promotional adv flashed on screen.
Even if clicked mistakenly your balance would be deducted immediately without anothr intimation.
Funny thing is even they dont know which vas they have activated, its just money making matter.

Complaint Status


[Dec 06, 2018] Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Idea Cellular Customer Care's response, Dec 07, 2018
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.

Regards,
Lakshmi
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    Idea Cellular - irregular balance deduction